Choosing the best flooring store for your needs is sometimes easier said than done. If you live in an area where there are plenty of these stores, then you probably feel overwhelmed after doing that first Google search. Don’t be. We’re here to help you narrow down those options so that you end up with the name and address of a great flooring store that fits your lifestyle. It’s all about knowing what to look for, starting here.
Check the Reviews
Once you have the names and addresses of a few local flooring stores, check out their reviews. The best places to look are Google My Business, Yelp, Angie’s List, and Facebook. All of these places have plenty of reviews for you to peruse. However, you don’t want to just look at the reviews themselves – you also need to examine how the shop responded to them. If they get combative in their feedback, then you probably don’t want to shop there. This is a sign that they offer questionable customer service.
What About Their Location?
You can find the best flooring store in the world, but if they are too difficult to get to or have unusual hours, then they aren’t the shop for you. Look for one that’s conveniently located, has plenty of parking, and is open when you can get there. Otherwise, you won’t have much luck when shopping for your flooring.
Is Their Selection Extensive?
This is very important. Do they have the flooring that you want to purchase? Do they have a lot of different options to pick from? Or do they just specialize in one or two different manufacturers? Overall, you need to find a shop that has flooring that meets your needs.
Check Their Pricing
On top of this, their pricing needs to be fair. You don’t want to pay top of the line prices for flooring that isn’t actually “top of the line.” Check to see if their prices meet those of other shops in the industry, or if they’re even lower.
Customer Service Matters
We previously mentioned customer service above, but need to bring it up again here. Customer service is incredibly important. The store needs to hire people who know what they’re doing, can answer extensive questions, and clearly like their jobs. If you go to a shop that doesn’t have good customer service, then they’re probably skimping on something else as well, possibly on the flooring that they sell. Always choose places with good service.
Do They Offer Extras?
Not every flooring store offers extras, but it’s nice when they do. These extras can include things like an extended warranty, plenty of sales and coupon codes, or even deals like “purchase flooring for one room and receive enough for another room for free.” Additional features like this can push a “good” store into the realm of a “great” one. However, don’t be dismayed if the one that you like best doesn’t offer any of them.